Returns & Exchanges

At Lirae, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our streamlined process ensures that if a fit or style isn't perfect, you can find your ideal match without any hassle.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging, ensuring all garment tags are attached and the packing slip is included inside.

  • 3.
    Attach the Label

    Download and print the prepaid shipping label provided by our portal and affix it firmly to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Hand your package to any authorized courier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.