Returns & Exchanges
At Lirae, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our streamlined process ensures that if a fit or style isn't perfect, you can find your ideal match without any hassle.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all garment tags are attached and the packing slip is included inside.
- 3.Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it firmly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to any authorized courier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
